Frequently Asked Questions for WheyUP

Orders typically ship within 1–2 business days. You’ll receive a confirmation email with tracking once your order is on the way.

After your order ships, you’ll get an email with a tracking number. You can also log into your DrinkWheyUp.com account to view order status.

Yes! We offer free shipping on U.S. orders over $50. Standard shipping applies to smaller orders.

First, check your tracking link. If it's delayed or missing, contact our support team at support@drinkwheyup.com.

Orders are processed quickly, but if you email us right away, we’ll do our best to help before it ships.

Unopened items can be returned within 30 days of delivery. We’ll refund the purchase price minus shipping.

Email support@drinkwheyup.com with your order number and reason. We’ll guide you through it.

Refunds are processed within 5–7 business days after we receive your returned item.

Unfortunately, due to health regulations, we cannot accept returns of opened or used products.

We accept major credit cards, Apple Pay, Google Pay, and PayPal.

Absolutely. Our checkout is secured with SSL encryption and PCI-compliant processors.

You can cancel anytime via your account dashboard or by contacting us directly.

Yes, if you're subscribed. You'll receive a reminder email before each recurring charge.

No, you can check out as a guest. But having an account makes tracking easier.

Click “Forgot Password” on the login screen. A reset link will be emailed to you.

Email support@drinkwheyup.com or use our contact form.

Yes — update it in your account dashboard. For subscriptions, update before the next charge.

Store it in a cool, dry place with the lid sealed tightly.

Yes! It’s formulated for daily use and fits well into most nutrition plans.

Mix one scoop with 10–12 oz cold water in a shaker. Let it settle for a minute before drinking.